CAREERS
RETAIL + DISPATCH CUSTOMER SERVICE CO-ORDINATOR (PART TIME)
One of the most important roles within krystle knight jewellery.
Customer Service + Dispatch Co-Ordinator
- Picking & Packing Online Orders – ensuring quality of each product + taking pride in every package that is sent out
- Customer Service emails – ensuring customer has a seamless + enjoyable experience with KKJ online
- Online customer returns
- Wholesale customer returns
- Picking & Packing Wholesale Orders
- QC & counting products as they arrive in - bulk deliveries
- Re-ordering & keeping track of packaging & stock supplies
- Monthly sales reporting + stock take
Retail
- Morning shop clean, wipe down class & benches + any jewellery that needs a polish
- Assistant customers in store & ensuring shop is always re-stocked + looking fresh
- Serving customers in store & ensuring a seamless & enjoyable customer experience in store
Currently the role is part time, with the opportunity for the role to move into a full time position in April 2023.
Days requires are Wednesday + Friday, with availability to work Saturday.
DESIGN + PRODUCT DEVELOPMENT ASSISTANT (FREELANCE ROLE)
DESIGN:
- Working closely with the Creative Director to develop, design, create new designs, and improve existing products.
- Forecast new & upcoming trends; while keeping true to the brand.
- Oversee the seamless end to end production & development of new collections- concept + ideas, planning, designing, sampling, photo shoots, launching.
- Create digital technical sketches / style sheets for factories.
PHOTO SHOOTS:
- Mood boards- concept, styling, direction, shapes, models, locations
GRAPHIC DESIGN:
- Putting together look books for wholesale customers
- Greeting Cards design suggestions
- Creating graphics for print + socials for marketing
- Organise print collateral including collection cards, crystal cards.
NEW IN HOUSE BRAND IDEAS:
- Opportunity to bring new ideas & products into the business that are on brand + suitable for KKJ.
SKILLS
- Knowledge of the Adobe suite including; indesign, illustrator + photoshop
- Spec sheet knowledge
- Excel experience
- Copy Writing
- Time Management
- Conceptual ideas
Currently the role is freelance, with the opportunity for the role to move into a full time position in house in 2023.
If you feel this position if right for you - please email krystle@krystleknightjewellery.com